Frequently Asked Questions (FAQ)
How can I get in touch with you?
Our customer service team remains available around the clock throughout the closing-down period.
Simply email us at info@jamesdublin.com or leave us a message via our contact page. We'll get back to you within 24 hours.
Are returns still accepted?
Yes, you can return your order within 30 days of receiving it, provided the items are unworn, undamaged and in their original packaging.
As our atelier will soon be closing for good, we kindly ask you to contact our customer service team before making any return. That way we can guide you through the returns process step by step.
Will stock be replenished after the sale?
No, this is our biggest closing-down sale ever. After 37 years of passion for fashion and quality clothing, a new chapter begins for James Dublin in 2026.
Once the current stock has sold out, many of these pieces will never return.
Can I still track my order?
Of course. As soon as your order has been dispatched, you'll receive a confirmation email with your tracking number and a link to follow your parcel every step of the way. Please also check your spam folder.
You can also check the status of your order at any time on our "Track your order" page by entering your order number and email address.
FREE DELIVERY
Enjoy free delivery on all orders within Ireland – including parcel tracking.
30-DAY MONEY-BACK GUARANTEE
When you shop at James Dublin, you can shop with complete peace of mind – thanks to our 30-day money-back guarantee.
SECURE PAYMENT
You can pay securely by credit card, Apple Pay, Shop Pay and many other payment methods.
CUSTOMER SERVICE
Do you have a question, would you like to return an item, or are you unsure about something? Our team is here to help and will assist you promptly and personally. Please contact us at: info@jamesdublin.com






